Information you provide
When you contact Wrenches by phone, email, or the website chat
widget, you may provide your name, phone number, email address,
preferred timing, vehicle information, requested service, location
for towing, and a description of your concern. Please do not send
sensitive financial, medical, or identity information.
How Wrenches uses information
Wrenches uses submitted information to respond to customer-care
requests, discuss vehicle concerns, schedule or confirm
appointments, provide reminders and service or towing updates,
prevent spam or misuse, maintain ordinary business records, and
understand how customers found the website.
Text messaging privacy
Mobile information will not be shared with third parties or
affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be
shared with any third parties, except service providers that
support delivery of the messaging program.
Service providers and required disclosures
Website hosting, customer-communication, analytics, security, and
message-delivery providers may process information for Wrenches
under their service arrangements. Information may also be
disclosed when required by law or reasonably necessary to protect
Wrenches, its customers, or the website. Wrenches does not sell
personal information.
Website context, analytics, and cookies
The website and its providers may process the page URL, referring
page, campaign parameters, IP address, browser or device
information, approximate location, and request time. Analytics
providers may use cookies or similar identifiers to measure visits
and interactions. You can limit cookies through your browser
settings.
First-party action events may include a general or urgent-towing
phone click, email or directions click, a non-personal estimator
service ID, or use of the local email helper. Wrenches does not
intentionally send entered vehicle descriptions, symptoms,
message bodies, names, phone numbers, or email addresses to GA4.
Estimator and email-helper entries
The estimator calculation and Contact-page email helper run in
your browser. Entered vehicle, concern, and preferred-time text is
not sent to Wrenches by those tools unless you choose to open and
send the prepared email. The site does not save that entered text
in cookies or browser storage.
Retention and security
Information is kept only as long as reasonably needed to respond,
provide service, maintain ordinary business records, resolve
concerns, and meet legal or operational requirements. Wrenches and
its providers use reasonable safeguards, but no internet
transmission or storage system can be guaranteed completely
secure.
Your choices
You may opt out of text messages at any time by replying STOP. For
assistance, reply HELP. To ask about, correct, or request deletion
of information you submitted when applicable, contact the shop
using the details below.
Contact Wrenches
Wrenches Auto Repair
864 Milford Rd
Dingmans Ferry, PA
18328
Call (570) 828-9390 or email
Wrenches@ptd.net.
See the Terms & SMS Terms for
messaging-program details.